Policies and Procedures
This information applies to all products sold on www.burchinteractive.com, which is owned and operated by Burch Interactive.
Hours of Operation
Burch Interactive is open Monday – Friday, 9am to 5pm PST. We close for all government observed holidays.
Returns & Subscription Cancellations
Your purchase is protected by a 100% money back guarantee covering the price you paid for the product for a period of 30 days from the date of your original purchase and we have not started production of your website. Production of your site begins when your Creative Brief is submitted.
Customers must e-mail or call support (contact info is shown below) within 30 days from your original purchase date.
Once a return is received or valid refund request is submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card or mailed in check form to the billing name and address.
You have Thirty (30) Days from the date of the original purchase to request a refund. Any refund requests received after the Thirty (30) DAY time limit will not be recognized.
Note: Some of our products are intended for licensed financial advisors and/or insurance agents who provide services to consumers only. If you purchase any of our products while in the business of developing, designing websites, or building any platform for use on the internet, then your account will be terminated and you will not receive any refunds.
Orders paid for by check may take up to 10 business days to process. Once processed, the order will be completed and the product will be released.
All returned check will be charged a $50 USD return check fee.
Counter checks will not be accepted.
Checks must be sent in US funds.
Ownership Rights of Products
All products offered by Burch Interactive are information based and are not to be shared, redistributed, or resold in any way at any time.
If you have questions or comments regarding Burch Interactive, its products or services, please email us at firstname.lastname@example.org.
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